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Delivery & Refund

Our Commitment

At Liverdoctor.com we realize your health is important to you, and we strive to get your order out to you in a timely, reliable, and cost efficient manner.

To ensure timely delivery, orders placed before 2pm (Arizona Time) Monday-Friday, will be shipped out the same day from our warehouse in Phoenix, Arizona. Orders placed after 2pm, will be shipped the next business day.

Shipping price– The shipping price for your order is based on the total price of items in your shopping cart and will be displayed during the checkout process.

U.S. Orders

Shipping Methods – The shipping method will be determined by our shipping department at the time of shipping. Your order may be sent via USPS or UPS depending on the weight and destination of the parcel.

Tracking- Once the order is shipped, you will receive a shipment confirmation with tracking information to the e-mail on file with Liverdoctor.com

Transit Time – Transit time for U.S. orders is currently running between 2-5 days. Please note, this is not a guaranteed transit time.

UPS 2nd Day-  This is our expedited delivery service. Orders placed before 2pm will ship the same day and are guaranteed to be received within 2 business days from the date the order was shipped.  Please note, UPS does not count Saturday or Sunday towards the delivery time.

Outside USA

International Shipping Methods

Orders under 4lbs will be shipped via USPS 1st Class international –No tracking
Orders over 4lbs will be shipped via USPS Priority Mail International-Tracking included

International Transit Time -Varies between 7-21 days

Tracking for International Orders –International orders sent via 1st class mail international will not track. You will still be sent a tracking number via e-mail once your order is shipped, however USPS does not update tracking information online for 1st class international shipments, except for orders going to Canada. All orders over 4 lbs. sent via Priority Mail international will have updated tracking for most destination countries.

Canada  Restrictions– Canada has a 3 bottle import  limit for all dietary supplements (90 day supply), and therefore, only 3 bottles of any 1 product may be purchased and sent to Canada at a time. Multiple products are allowed so long as they meet the quantity restriction requirements.

International Terms and Disclosures

Before placing an order, please check with your country’s customs office regarding the import of products you wish to order. As the buyer, you are responsible for any import restrictions, prohibited items, taxes, tariffs, fees and other duties.

As a customer it is your responsibility to comply with International, National, and local laws pertaining to the importation of products you may order and purchase. If, in the unlikely event that an order sent by us to you is refused delivery by customs due to unauthorized ingredients or contents, Liverdoctor.com is not to be held liable for any losses incurred by you, the customer. If the shipment is abandoned or discarded by customs for any reason including failure to pay import duties, you will not receive a refund or credit of any kind. By ordering you agree to these terms. 

Return, Refund Policy:

Please choose your products carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund (excluding postage paid), exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website.

You have to pay shipping costs to return the goods to Liver Doctor

We endeavor to ensure that our customers are fully satisfied with the service we provide. If you require more information, have a query or need assistance in any way, please call one of our friendly staff on +1 888 755 4837 or send email to support@liverdoctor.com

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THESE STATEMENTS HAVE NOT BEEN EVALUATED BY THE FDA AND ARE NOT INTENDED TO DIAGNOSE, TREAT OR CURE ANY DISEASES.